What is the shipping policy?

All physical orders are shipped within 7-10 business days, following the purchase and confirmation of their order. ShaSha Jadé handcrafts your products with love, so shipping times reflect the possibility of a massive influx of orders.

What is the refund policy?

All orders are 100% Non Refundable, once they have been marked as shipped via USPS. Once a shipping label is created for your order, your order is non refundable. We are also 100% not responsible if customer provides the wrong shipping address for an item.